ANV BeetBox CSA Frequently Asked Questions

First and foremost, Thank You to the dozens of folx who took the time to answer our survey and send us emails asking questions directly. 

These Frequently Asked Questions have been culminated from the questions and answers you provided.

Please be patient with us as we are learning as we grow. We are here for you if you have any questions or concerns and please don’t hesitate to reach out to us at BeetBoxCSA@anvfarm.org or 762-BEETBOX (762-233-8269).

Quick Info: 

  • Sign up for the CSA Here: https://store.anvfarm.org/
  • Starting the week of September 1, 2020 - Both Pick Up and Deliveries will happen on Wednesdays and Pick Up Only will happen on Saturdays at the Omni.
  • Orders for shares to be delivered or picked up on Wednesdays need to be placed (or rescheduled) by 12pm on Mondays. Orders for shares that will be picked up from the Omni on Saturdays need to be placed by 12pm on Thursdays
  • Starting the week of September 1, 2020 - Both Pick Up from all locations and Deliveries will happen on Wednesdays and Pick Up at the Omni Commons will happen on Saturdays at the Omni.
  • Orders for shares to be delivered or picked up on Wednesdays need to be placed (or rescheduled) by 12pm on Mondays. Orders for shares that will be picked up from the Omni on Saturdays need to be placed by 12pm on Thursdays.

FAQ’s

  • How are our boxes going to change as a result of this transition?

    • At the start of the state's Shelter In Place orders, ANV partnered with Slow Food East Bay to form the Sister Farms Project. The partnerships formed with this project allows us to source produce from a number of small scale farmers of color in the Central Valley and the Central Coast area. Many of these farmers already supply the BeetBox CSA and have lost revenue due to restaurants and other businesses closing during the pandemic. This has significantly increased the variety and quantity of the produce included in our CSA shares.
  • What's going to happen to the farmers currently supplying Beetbox? How are they going to adjust to the sudden drop off in demand in the middle of the growing season?

    • As the BeetBox transitions under the leadership of ANV, it is with great intent that we continue to source from the farmers that have been supporting the BeetBox. In fact, we are supporting a few more small scale family farmers of color through the partnership with Asian Business Institute and Resource Center (ABIRC) & Community Alliance with Family Farmers (CAFF). 
  • How much is the price increasing?

    • SNAP/ EBT Full Share = $15
    • SNAP/ EBT Half Share = $10
    • SNAP/ EBT Fruit Share = $15
    • Full Share = $40*
    • Half Share = $20*
    • Fruit Share = $30* 
    • Honey & Nut Add-Ons = $7 each

*If you choose a “Delivery” option, a $10 Delivery Fee will be applied per share.

  • Why is the price increasing?

    • Your dollars work in many different ways within the Oakland community and beyond. 
      • You support ongoing educational opportunities for ANV’s participating youth through Individual Development Accounts (IDA’s). 100% of the profit from each CSA goes into our participating youth’s IDA, which can only be used for educational purposes.
      • You support folx who have been working and volunteering for BeetBox CSA. Both our CSA Coordinator, Roya Visconti and Packing Coordinator, Chicago have been working and volunteering to make the BeetBox happen for a long time. We think it’s important to pay them a living wage for the hours and effort they put forth weekly to not only ensure that you receive the highest quality produce, but also that the food system becomes more equitable and just. 
      • You help folx gain access to hyper local/ healthy and nutritious food. By increasing the price of the CSA, ANV is able to purchase more produce to donate to some of our most vulnerable populations, including local children.
      • You are supporting local farmers AND service providers of color. JnJ, Avalos, Vang, Castlemont, ANV Farms and more.
  • Why do I have to sign up again?

    • ANV wants to be transparent about our work and ensure that every customer, returning or new, understands the new pricing structure and would never want to take advantage of your support or generosity by changing the pricing without your prior knowledge.  Since we cannot guarantee that everyone has access to the letter that we put in the previous CSA bags and posted to our website’s blog, we decided to ask you, the supporters, to take action and sign up for ANV's BeetBox CSA fully aware of the changes that are occurring. 

We hope that you stay with us, but we understand that we may not be the best option for you and/ or your family. We believe that an informed decision is better than an assumed one. Please sign up for ANV's BeetBox and make your dollar bounce through the community in the ways stated above. 

  • Will deliveries start again?

    • Yes. The week of 9/1. For an extra fee of $10 per delivery.

  • What are the pick-up/ delivery days?

    • Beginning the week of 9/1, delivery and pick up will happen on Wednesdays. If you choose to have your share delivered, it will happen on Wednesday afternoons. The pick- up option will also be available at the Omni and other pick- up sites on Wednesdays and Saturdays. **Please choose the pick up time that works best for your schedule.  ANV staff works hard to ensure that your produce is ready when you say you want it. Any leftover bags will be donated to a woman's shelter the next day.
  • What if I can't pick up my CSA on the day I've chosen?

    • You always have the option of rescheduling your pick-up or delivery to a day that you can make it, within the guidelines of, before noon on Monday and Thursday.  You can also designate a friend or family member to pick it up for you.
  • Just want to confirm whether “all CSAs will be picked up at OMNI until deliveries begin again” includes those for germ-sensitive people who have been getting the bags delivered until now. 

    • Yes.
  • When will we receive honey, again?

    • Starting the week of 9/7/2020!
  • Why does the CSA come in plastic bags now?

    • ANV's BeetBox will be delivered/ picked up in reusable tote bags starting in September. Like many grocery stores and other food service providers, the BeetBox has your safety in mind. In trying to keep everyone safe during the pandemic, the BeetBox was moved to non returnable plastic bags. Now, even though the BeetBox is moving to reusable tote bags, please keep them as our gift to you. ANV does not have the resources to properly clean and return the bags you bring back to us. 
    • We look forward to the day that we will be able to return to recycle the containers that your CSA comes in.  
  • Is there a way to see what’s in the bag, online?

    • Very soon! ANV is working with a fabulous cohort from the California College of the Arts (CCA) and an amazing graphic designer as well as our web host to create a searchable pantry of "What's in the Bag" AND recipes sourced by the community for those items! Keep an eye out for a QR code on/in your bag and a link to this amazing resource. Also, see the question about what's new below!
  • Is there a way to see what’s in the bag before pick-up/ delivery day?

    • Yes! The same web link will have a list of what you can expect a couple of days before your pick-up/ delivery!
  • **We will honor credits customers currently have up to Sept. 1st; this will ensure your dollars go as far as planned prior to the transition of the BeetBox CSA
  • In trying to realign the mission of the BeetBox with the original intent of community supported agriculture, customers will not be able to pick and choose what goes into the csa share beyond acknowledging allergies. We order what is available from the farmers at the time; this allows us to source the most fresh and ripe seasonal produce possible. 

What new things can we expect from ANV's BeetBox?

  • Cooking and preserving classes. These are live classes provided by local chefs who will help you figure out what to do with the abundance in your shares! Stay tuned for more information, as a CSA member, you will get first access to the classes.
  • Exciting programming for youth. If you live with or care for a youth, you will be the first to know about ANV's exciting activities and perks for children ages 5-15!
  • Event access. Members will be able to access discounted tickets to ANV's innovative and entertaining events!
  • Free stuff! ANV regularly has contests and giveaways that you will be some of the first to hear about!